Forum Discussion

Jessie_Bryan's avatar
7 years ago

Create Alert Tokens for Acknowledgement By, and Acknowledgement Comment

Extending alert information from LogicMonitor to other 3rd Party systems is pretty common for us, however, the available tokens today to describe the alert is missing a few bits of data (we feel).

It would be incredibly helpful to have an alert token that contains the LM User responsible for Acknowledging the alert, and a separate token for the Ack comment. Having these tokens allows us to better map alerting details to upstream and downstream integrations.