Recent Discussions
Built-in OpsGenie Integration
Hello, We currently use a third party (OpsGenie) for alerting, and currently we have a custom integration configured in LogicMonitor to send alert information to OpsGenie. Although there hasbeen significant improvements to integrations over the past few months, one feature that lacks significantly for us is a supported two way integration between OpsGenie and LogicMonitor. This would be very similar to the partnership/integration that LogicMonitor has already built with PagerDuty. As LogicMonitor releases new integration features, it tends to break current workflows with alert creation in OpsGenie. Asupported integration would give us more confidence that as LogicMonitor continues to release new features, that our alert functionality would continue to operate as expected.18Views8likes0CommentsDisabled Alerts Notes
When there is a legitimate reason for disabling alerts for a device, it would be very useful to be able to leave a note as towhy(and by whom). This would prevent confusion with teams, where the case of "why would this be disabled" would come up frequently. For example, there is a known bug with a certain version combination of ESXi and HPE servers that triggers a false-positive hardware alert internally, so we disable alerts for that instance on servers that meet the criteria as we encounter them. Or, some QNAPs will give false-positive alerts that their disk is full when in fact it is "full" due to a RAIN configured as a LUN (we thus rely on the server alerting when the iSCSI volume is actuallyfull).However, another technician may log in and flip alerting for these instancesback on, assuming it was a mistake or something, and then we would get flooded with these false-positive alerts, prompting technicians to look into them; as you can see, this causes a loop of wasted time. Simply putting a note associated with the "Alerting Off / On" switch and tagging it with the user invoking it would easily solve issues like this. Something like what is shown for Acknowledgements would be adequate. Perhaps even an admin option torequirea note or not?9Views6likes1CommentRole with Create Privileges but No Delete, or Deny Delete
We've recently run into issues with users accidentally changing a setting or deleting a device and would like the ability to allow users to Create new devices, but not be able to delete anything or change alert settings. I'd like to either split Manage into Write/Delete groups or add a deny action role that would allow me to give users manage access with a deny delete:*0Views5likes2CommentsLM "Actions"
I would love to see LM implement a new feature for taking a built-in, self prescribed,action on an alert. To minimize any exposure that LM might have in an action gone awry, the actions taken could occur as the result of a script that one could upload into the Escalation Chain. Ideally you could define multiple actions or multiple retries on an action and whether that occurred before or after the recipient notification in the notification chain. This would allow for very basic alerts (disk, service restarts, etc) to be resolved programatically. Also being able to support various scripting languages such as PowerCLI, Ansible, etcwould allow for some very creative ways to integrate with solutions such as VMWare or Ansible Tower for very complex actions to be crafted by more expert skill level folks.16Views5likes7Comments
datasource migration function
I have run into too many cases now where a new but slightly different DS is setup due to LM support actions, upgrades, etc. and the result is lost data or noncontinuous data. A good example I recently encountered is with NTP. The standard DS was not working in all cases. I was given a new DS that uses Groovy, and it works (which I appreciate!). But the datapoint list and names have changed, and even if they had not, there is no way to maintain data history from the old DS to the new DS. My recommendation is to add a migrate function so you can indicate how to map old to new datapoints in such a situation and thus avoid data loss. Building in a default migration ruleset into a new DS would be a bonus -- this could allow for zero-touch data migrations in at least some cases. Thanks, Markmnagel8 years agoProfessor
4Views5likes7Commentsplease make dashboards fully support tokens
Here are at least two items that need to be added to make the dashboard token feature more useful: adjust widgets that cannot use tokens so they can (e.g., Alerts, Netflow, etc.) allow arbitrary tokens tobe inserted as needed within widget fields (e.g., device patterns, instance patterns, etc.) A concrete example of the latter came upon me this morning. We have multiple locations with similar equipment for which we want to display Internet usage details, one set per dashboard (cgraph and netflow widgets). The edge device names vary as do the uplink ports to the ISPs in each location. Cloning this dashboard solves virtually nothing as every single widget still requires editing. If the tokens could be used, these dashboards could be cloned without the manual editing other than filling in the necessary tokens. In some cases the tokens are insertable, but most fields do not allow them. In this case, I defined various tokens like isp_1_name, isp_1_edge_device, isp_1_edge_port, etc. but could use them in very limited ways ultimately making the exercise pointless. As with many things, we can at least workaround this with the API (at least I believe I could with some effort), but it would be much more accessible to folks if handled within the UI.mnagel4 years ago6Views4likes0CommentsDashboard Linked Clones
Are there any plans to have linked clones for dashboards? At the moment we create a template dashboard using tokens and then clone them and then update the token to match what we need to. The problem is if we make a change to the format of a dashboard, we either have to do it on all of them, or delete all the cloned ones and then clone them out again. It would make things a lot easier if all the clones were linked back to the master, and an update to layout or widgets on the master was automatically replicated to the cloned templates.0Views4likes2CommentsMeraki Webhooks
Hi, with Meraki enabling Webhooks, can LogicMonitor receive Alerts for any of the events you enable on the dashboard? https://meraki.cisco.com/blog/2018/10/real-time-alerting-with-webhooks/ Additionally, is it any different to poll devices Meraki devices directly versus receiving information from the dashboard?2Views4likes1CommentHTTP / HTTPS Remote Session
Hi All, We have really been enjoying the Remote Management feature of logic monitor. For sites that we don't have a direct interconnect with its great being able to quickly SSH onto our devices to make adjustments or check config without having to open up a separate VPN tunnel. However with HTTP/HTTPS management becoming common with Firewalls, Controllers, Routers etc... I feel there is a huge opportunity to have logic monitor be able to fit almost every management use case by implementing an HTTP/HTTPS remote session functionally in the same way RDP and SSH remote sessions work. We as a company would primarily use this feature for help managing networking Equipment, but functionality would extend to Printers, IPCameras, Security Systems, Phone systems, UPS and many more. Let me know your thoughts, Thanks, Will.12Views4likes1Comment