Dashboard Sharing – An Inline Framing Method
Often times we receive LM Administratorsand Users requesting for a method to share dashboards with a target internal or external audience. ‘Share’ in the LM Vocabulary may take on two meanings: I. Sharing Dashboards II. For the sake of article – Dashboard Shares These terms might not be as conspicuous to the actual objective. For clarity – let us briefly describe each key-functionality: I. Sharing Dashboards This is explained in our article: Quote Dashboard Sharing allows you to send a “snapshot view of your Dashboards to colleagues or customers. This is particularly useful for generating a visual report of your infrastructure's overall status at a specific moment in time. Dashboards are shared via email as linked web pages. The recipients of these Dashboards will be given read-only access to the Dashboard. https://www.logicmonitor.com/support/dashboards-and-widgets/managing-dashboards/sharing-dashboards/ An example - Sharing a Static 'System Uptime' Dashboard Key components of this function - Snapshot view, Reports To further explain, it is much alike to the Reports Generation Feature, and literally a static snapshot view of the Dashboard. So we’ve been getting users on our email and chat channels asking for a more interactive Dashboard view, and while our support page briefly mentions this here: II. Shared Dashboards Quote Shared dashboards are available to users based on the permissions configured by their role and should be created for any dashboard that will be viewed by more than one person. https://www.logicmonitor.com/support/dashboards-and-widgets/managing-dashboards/how-are-dashboards-created/ Therefore the key components are; live Dashboards, interactive, require the setup of role-based access credentials to log in. A further discourse on this method, this requires a User to be setup with Role Adjustments accordingly set for the target user/audience. This requires a credential or a login to the portal.A scenario would be for MSPs - You may set this to a read-only user for a target customer who may not require management or modification level settings. think . e.g( Extranet, or DMZ). This, however, requires the User/Customer to still access the LM Portal, and, login to be able to view the Dashboards. Furthermore, this might be an impediment if you’d like to set the Dashboard on a Display/ Monitor Screen where you might not be able to enter the User Credentials at any time / at all. An extension or workaround to this is in the utilization of inline frames (iframes); it is briefly discussed on this page: https://www.logicmonitor.com/support/dashboards-and-widgets/overview/what-are-dashboards/ This post would further explain, and demonstrate this method for the benefit of our Users and their corresponding internal/ external audience. Steps: 1) Role Based Setup: Firstly we'll need to create a 'View-Only' Role/User on this setup. In this case - we'll be creating a role that has a 'View' only access to the Dashboard - in our example- the 'Tutorial' Dashboard. Subsequently, we'll likewise need to create a User and assign on this‘view-only’ role View permissions for Dashboards. See example below: Note that the email provided should be one where the external customer does not have access. 2) The inline iframe setup method. 2a) Declare the credentials on the embedded URL - https://portalname.logicmonitor.com/santaba/uiv3/dashboard/index.jsp?c=portalname&u=XXX&p=YYY#dashboard=14 where: c=company(portalname) u=username (in our case XXX) p=password (in our case YYY) dashboard= dashboard ID number ( in our example id =14) - see below screenshot to determine the Dashboard ID 2b) Paste that URL into a browser to interpret the URL. 2c) User would have a live display of the Dashboard, and can toggle the time-range, but with no rights/ability to edit the configuration, ( and, doesn’t require a login!). N.B. Note that Device or Alert specific data will appear if the user is given permissions to view on that particular Device Group. i.e. if User has permissions to view Device Group A, the Dashboard will only display with Data specific to Device Group A.Haniz2 years agoFormer Employee62Views0likes4Comments2021-12-15 US Office Hours
Thanks to Dave Femino with our Product Management team for stopping by with a demonstration of our new LM Logs search capabilities! Please fill out our survey to let us know how much you like our webinars. Here's a list of the questions asked and the times when they were asked. Q: [17:01] Very cool. Will those Aggregates be available as widgets to put on a dashboard?with the login issues that plagued many services providers today. is there a secondary portal we can access like tenantname2.lm... Q: [21:58] Unrelated to logs: Wondering if there is a way to do reporting on configs? Like an aggregate of a specific config for many resources OR all resources that have a specific string in a config, etc. I guess the other use case was having a way to aggregate a small config from many devices into a report. I didn't see that within reports but was hoping there might be some roundabout way to do it Q: [26:54] (This is long so if you want me to verbalize it I can.) We have some DataSources where the Collect script fails to run successfully, and in the Raw Data we get No Data for some DataSources and _no rows at all_ under Raw Data for other DataSources. In each case there are Datapoints which are set to raise an Alert for No Data, but that's not happening - apparently because the script is abending instead of completing. I've developed a work-around for custom DataSources, but we don't want to have to customize ones with this issue that are coming from the Core Repo. Any suggestions? ("Please contact Support" is an OK answer!!!) Q: [33:09] with the login issues that plagued many service providers today. is there a secondary portal we can access like tenantname2.lm...? Q: [34:20] Is this discussion a logging only or can we address alert levels and escalation chains? Q: [34:35] any plans on updating the mail lib Q: [35:15] I may need to verbalize my situation. I have multiple levels od support and need to direct alerts to 1st level for 30 minutes, ect Q: [44:08] Any plans to incorporate iperf or any other bandwidth testing tools into the collector? Anything that you can run on a Collector you should be able to wrap in a script, and then call that script from a DataSource. We're doing that with great success - although not the tools you mention. Do you have a link or example that explains this process more? Q: [46:35] can an event source output an info level alert. so far only warning (yellow) show up in my event source widget. Q: [47:40] I think I fully understand how Custom HTTP Integrations work, in that they originate from the LM infrastructure and not from Collectors. We would like to be able to have an Integration (or the functional equivalent of one) send the outbound HTTP/HTTPS call from an internal Collector instead. Any thoughts on something like a custom DataSource which could trigger a webhook, originating from a Collector? (I think such a DS would have to poll the Alerts API which might not scale well.) Q: [49:36] Is there any DataSource available for tracking Santa? Seriously though, is there a master go-to list of any / all public & private LogicModule collections that are not in Exchange? Post webinar note: Stay tuned here. I found some stuff and want to play around building what i can build. There may even be a blog post coming.13Views0likes2Comments
Live Training - Tuning Datapoints and Alerts - 15th JUNE 2022 - APAC
Hi all , Thanks for attending ourLive Training - Tuning Datapoints and Alerts - 15th JUNE 2022 - APAC region . Please view the video recording : Please do complete the feedback form here ;https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform21Views0likes0Comments2022-05-11- APAC Product Overview -Collectors, Resources/Groups, Dashboards
Thanks all for attending ourAPAC Product Overview -Collectors, Resources/Groups, Dashboards on 11th May 2022 here is the video of this Webinar: Here is our feedback link :https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform5Views0likes0Comments2022-04-27 - APAC Open Office Hours
27th APRIL 2022 - APAC Open Office Hours : How to add devices in LogicMonitor ? Managing AWS and Azure devices using Tag Filters . Managing Alerts on Eventsources . Please fill out the survey https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform3Views0likes0CommentsLM Elevate is in-person in NYC on June 2, 2022!
We are thrilled to announce that we are heading to New York, New York for our User Conference LM Elevate on June 2, 2022. This event will bring the LogicMonitor community together to celebrate our customers and partners, share success stories and use cases, and showcase the launch of our new brand and product capabilities. LM Elevate will feature expert speaker sessions across three tracks: Cloud & Containers APM & Observability Infrastructure & Networks It will also be a wonderful chance to network with other LogicMonitor users, stay on the cutting edge with best practices and industry trends, and visit our Expo Hall with in-depth platform demo stations and partner booths. We hope you’ll join us for this transformative event and elevate your tomorrow. Register by April 22 to receive early-bird pricing at https://elevate.logicmonitor.com/Anonymous3 years ago4Views0likes0Comments2022-04-13 US Product Overview - Alert Tuning & Routing
Thanks for attending our webinar today. Please give us feedback so we can improve our live trainings. Questions asked during this session: Front loading questions here.We have several sites with IT and OT hardware behind a VPN on a network that is not dependable. When the VPN goes down each device sends an individual alert. Is there anything we can do to limit the alerts coming in from a specific site? For instance We just had 244 alerts come in from a single site because the VPN went down momentarily. in the default alert table, I don't see the time series options and charts you had.. I only show "any time" settings only shows table settings I am admin, yes. Thank you Is this being recorded? so I can share it with the rest of my team. How much history is considered to calculate the norm? Using RBAC, can I configure a specific application team to configure their own alerts, but not overide rules that a monitoring team may be using? Can you walk us through customizing alert messages? When will the batch job fucntions/templates such as changing snmp community names, updating ACLs or others to all 200 devices be added to LM? Other monitoring tools have the batch jobs fucntions to execute command scripts to multiple devices for certain fucntions such as I mentioned earlier. We get alert calls based on our alert rules for "down" state and "all clear". Is there a way to receive the "down" calls and not the "all clear" calls? can you elaborate a little on custom dashboards? for instance we monitor a lot of edge devices on the field, and would like to setup a dashboard that fetches for Ping loss percent, host status, and would like to customize the dashboard to display those alerts as well as MAC address associated with devices Can we set an alerting threshold for an individual device to only alert x times per time period? How to effectively protect customizations to the various sources - say datasource, when you update the datasource.3Views0likes0Comments2022-04-13 - APAC Product Overview - Alert Tuning & Routing
Thanks for attending the APAC Product Overview - Alert Tuning & Routing on 13th APRIL 2022 . Please let us know how we did: https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2022-04-13&entry.2116906043=APAC1View0likes0Comments2022-03-30 - US Office Hours
The 3/30 webinar had questions about: Alert rules Alert tuning DataSources Vs. ConfigSources and one at the end that we were not able to answer. (The answer was StackStorm!https://www.logicmonitor.com/support/stackstorm-integration-overview) The recording: Please fill out the survey:https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2022-03-30&entry.2116906043=US/Americas6Views1like0Comments2022-03-30 - EMEA Office Hours
Thanks for attending today's webinar. Please fill out our feedback survey. Questions asked: [2:00] How can I use LM for billing purposes? CLient wants to know what the total throughput is on a network interface per cycle/month ie 50 Gbps or 10 Tbps. I was thinking about converting the inOctetxt to a counter. sorry, dont need a rate. what you have done is perfect can you do 95th percentile? can you talk around the use fields in that report? start, end, max, = change% ? is this between periods or between the previous report? [9:52] Have you any experience of calling credentials e.g. SNMP v3 from an exteranl password manager e.g. 1password? https://www.logicmonitor.com/support/collectors/collector-integrations/vault-integration [11:23] Is there a way to stop auto discovery of resources from within Azure within Logic Monitor or AWS [15:19] I asked on the forums about manual topo mapping. The last time you recored this, it seems a piece was cut off. I built out the mario brothers world sample, but could not quite figure out all the steps such the actual linking database. I want to manually link multiple ping-multi instances (ran from the collector) to be dependant on a specifc router/interface status. So that will be instances being dependant on datasources. what is the 2nd method to get an erID allocated? [28:24] is any Data Source available to monitor HA WLC failover? [30:44] is there a way to show datasource counts as a big number? I.e. count the numbner of ping multi? I will try to post these datasources here soon. [33:28] I have a question about cluster alerting, have you been able to pass through a custom attribute into ServiceNow using the alert integration? Its an inherited field going to a custom field in ServiceNow Been playing around with the attributes n the ServiceNow intergration, just haven’t found the correct source field in LM yep, the mapping in ServiceNow isnt’ really an issue, its more the LM side [39:02] Since the new Network Interfaces ds was release (repalce interface 64) our alerts increased ny 1000s. mostly warning, interface status and flaps. Was it just me or did this happen to others? Still working through this. Thanks - I might need to use filters here to monitor critical interfaces only. Lots of end user ports that are not critical. [47:36] Are there any plans to release the capabilty to use Instance Descriptions more extensively in your portal? I want to be able to search for. description oin the rousources tab. I also want to be use these descriptions in widgets (DSIDESCRIPTION). Limited support for this currently.2Views0likes0Comments- 17Views0likes7Comments
2022-03-09 - US Product Overview - LogicModules
Thanks for attending the product overview session. Please let us know how we did: https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2022-03-09&entry.2116906043=US/Americas2Views0likes0Comments2022-03-09 - APAC Product Overview - LogicModules
Thanks for attending our webinar today APAC Product overview - LogicModules (9th March 2022) ! Please fill out Feedback survey herehttps://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2022-03-09&entry.2116906043=APAC1View0likes0Comments2022-02-22 -APAC Office Hours
Thanks for attending today's webinar! Please fill out our feedback survey here. https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform Questions : (1) How can we check for Interface Utilization on Devices ? (2) How do i access Training Resources/Videos ? (3) How can we change Collector Size in LogicMonitor ? (4) How to increase or decrease Polling Cycle for Datasources ? (5) How to manage Historical Data in LogicMonitor ? Thanks1View0likes0Comments2022-02-23 - EMEA Office Hours
Thanks all for attending today's webinar. Please consider filling out our feedback survey to better adjust the schedule, topics, and presentation of our Live Training Webinars. Here's the replay from today's webinar: Questions asked during today's webinar: [1:24] can you show me how to create a noc view to show domain controllers and their uptime [6:30] SNMP: What is the status of a possible MIB import facility being developed? Adding all different OIDs is a lot of work... [9:44] how to setup email notifications only for high severity issues, eg ping loss [15:44] it is my understanding you can't un-acknowledge an alert.... is that correct? [17:29] is there a limit to how many collectors we can have, also is installing a collector just running a simple exe [26:40] Is there an easy way to create report on devices and their communication/status - what im looking is report by type of devices and specific detailis like os level /patching. Or issues with specific puller to be know if it works or never worked and need to be disabled. like for cisco or palo alto OS level so I will know if they require patching [41:26] Can I turn off WMI automatically for f.i. Linux devices? Add the NoWMI to the hasLinux() group? I have configured wmi credentials on the whole NOC...I probably want to move the credentials elsewhere...1View0likes0Comments2022-02-08 - APAC Product Overview - Collectors, Resources/Groups, Dashboards
Thanks for attending our Live Webinar today . APAC Product Overview Training - Collectors, Resources/Groups, Dashboards Webinar conducted on 9th February 2022 . Please do submit feedback here :https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2022-02-09&entry.2116906043=APAC1View0likes0CommentsOfficeHours 2022-26-Jan US Office Hours
Thanks for joining us for our US office hours. Below is the recording. We covered the following: Job Monitors Auto-balanced Collector Groups: how do devices move when collectors go down? Config backups Is it possible to group or sort devices by time added? Veeam Setup Collector - device link Veeam - dynamic groups and applies to Property autocomplete Interface status filtering - By interface, or by trigger interval Website Checks by IP address or FDQN Datasource updates0Views0likes1Comment2022-01-12 - APAC Product Overview - Alert Tuning & Routing
APAC Product Overview -Alert Tuning & Routing conducted on 12th January 2022 Thanks for attending! Pleasefill out our Survey here: https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform1View1like0Comments2021-12-08 - Product Overview - Collectors, Resources/Groups, Dashboards
Today we covered Resources, Resource Groups, and Dashboards Additionally, we answered questions about tuning collectors, dashboard users being logged out, and PropertySources. Please fill out our survey about it.2Views0likes0Comments2021-12-08 APAC Product Overview - LogicModules
APAC Product Overview - LogicModules conducted on 8th December 2021 Thanks for attending! Pleasefill out our Survey here : https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2021-12-08&entry.2116906043=APAC0Views0likes0Comments2021-11-17 US Office Hours
Thanks for attending today! Please fill out our feedback survey to help us keep programs like this going! Questions asked during this webinar: [1:25] I recently discovered that a couple of our Collectors in a couple different ABCGs are provisioned with more memory than the others, so I bumped those with 16+ GB up to X-Large while the others are still Large. Is this a Really Bad Thing? I couldn't find anywhere in the docs that talks about good-or-bad for mixing Collector sizes in a Group, only that the versions need to be the same. Thoughts? Oddly, the one I made X-Large has the least Instances!! It's been running for more than a month that way. Does the load-balancing not happen based on CPU and/or memory load? D'oh! Got it now. I need more coffee apparently. Thanks!!! ? [5:55] In the SNMP_Network_Interfaces datasource, why is ifindex written into the instance name? If the interface index changes (on a device reboot for example), the instance will become stale. but the port is different? We get duplicate instances when they forget to turn on the index persistance. Usually it clears up if we remove them all and re-discover yeah thats what we noticed, thanks [10:17] We are currently set up with one local collector per site. All these collectors are set up to have their failover collector be the main" one at our main site. The problem we're running into is that when the Internet connection at one of the branch sites goes down, we fail over to the main collector at the main site and then get a ton of alerts about sites at the remote site being down. Is there any way to avoid these alerts? Hope this makes sense. I forgot to mention that we have VPN between the main site and the branch sites Okay thanks for the info [18:19] Follow-up question to my previous main/remote site collector issue. Is there a way to have failover collectors that require manual fail over (vs. automatic)? Okay makes sense. But failing back would be tough because we would have to pick and choose which devices to fail back to the remote site right? [Answered after webinar: Yes, you'd have to maintain that mapping back to the original collector. Naming standards might help with that.] [12:25] Is there a way to do SDT for just the weekend days? We have a need for SDT for servers in Azure that we take down starting at 8:00PM on Friday until 8:00AM on Monday. So alerts will go for those 15 minutes then? [16:00] We have a LM web site monitor that monitors an https: connection to an Apache Web server instance. Each monitor attempt generates a pair of entries in the web server's error log Error occurred during SSL processing, error = 406. SSL initialization operation failed, return code error = 3426. Is there a setting we can change on LM to prevent this? SSL is "required" for this instance [20:10] Apologies if this was already covered, but how do I import a MIB file? I have my watchdogs monitored but none of the SNMP attributes show up. [22:43] I have a weird and hard-to-explain thing. Mind if I verbalize the question? It's about an EventSource and the size of the data it's putting into the ##VALUE## Alert Token. [27:28] I sometimes get alerts for System Event Log Errors. The Datasource can be modified to exclude a specific event ID. I do not want to modify the Datasource. Can an event ID be excluded for individual resources (servers)? Also, I have modified the filter for some event ID's. If I install an update, will I lose my custom entries ? Am interested in doing it at the group level. where did you go for applying at group ? [33:04] We have a customer (we're a sort of MSP) where they want to have custom Thresholds and/or Alerting on/off for individual Instances of NetApp Volumes. Since Instances in this DS come from Active Discovery, I believe the only way to have per-Instance settings is to have an external script do that via API. Is that correct? [37:07] If nobody else has questions, is there anything new / cool you want to show from v160 or v161? [39:36] Is there an easy way to monitor servers for Missing Windows Updates? How about expiring SSL Certificates? @Nick the relatively new DS "SSL Certificates" lmLocator: J3K9WC is actually so good at finding services with certs that we have found things using certs we didn't even know about!! We use that Windows Patches Needed and it's AWESOME. We use the Windows Patches needed datasource and it works great. The limitation is that your server must be able to hit the MS Update websites. It won't work if your servers use WSUS / cant hit MS Update. We have wmi.user on most of our servers Locator code for _Windows patches needed DataSource: N7R7YZ [43:07] From the v161 release notes: LogicModule Snippets "Snippets are pieces of reusable code that enable quicker updating of modules, consistency across suites, the ability to use classes when developing modules, and more. Module snippets are stored and automatically distributed to Collectors every 24 hours. Support for snippets requires Collector version 30.000 or higher." there is a module in the release as well that references it Cisco UCS (1 Module Snippet) "The request body for login has been updated to accommodate double quotes in passwords." [43:54] I have not used a script from the community before, would it be possible to walk through using the N7R7YZ ? [48:02] What is the best practice for keeping these DataSources Updated? Does everyone simply update all of them on a scheduled basis? Never update? Our CSM got us a limited-use "sandbox" portal, where we import all new modules as soon as they are released, then after evaluation we bring them in to the prod portal. It's manual, but there are some API endpoints that might work. We do it manually because it's so quick to do with practice. One tip for module updates: When you look at the "diff" in the UI for an update, it's structured JSON for old and new. You can pipe JSON through "python -m json.tool" to sort it, and then you can do a standard command-line "diff" to see what changed in a way that's more clear than the UI sometimes! [54:05] Since nobody has entered any more serious questions.... Just curious... Do the LM developers ever sneak out "easter eggs"? Case in point I have written some custom scripts which include fun stuff in the HTTP headers.3Views1like1Comment2022 Live Training Schedule Released
For 2022, we will be hosting various live training sessions every month, convenient to three global regions: Product Overview - 2nd Wednesday of April and May This live training is meant to introduce you to the basics of LogicMonitor. If you recently started using LogicMonitor either because you are a new customer (yay!) or if you are an existing customer that needs some extra help to get things working right (we can help!), this session is for you. We cover three different topics, one each month: A) Collectors, Resources & Groups, & Dashboards, B) LogicModules, C) Alert Tuning & Routing. We cover the content then have time for Q&A. Office Hours - Last Wednesday of every month This live training is an AMA (ask me anything) style session where you have access to the experts on the training team. Bring your questions and ask about all things LogicMonitor. We have demo and lab environments available to demonstrate and explain the answers we provide. If you've ever wanted to talk with an LM expert in person, this is the place to be! We offer multiple sessions every month of these live trainings: And the big news! We have a new landing page where you can see all upcoming live training sessions. You can even see past session recordings. There are options to display times in your local time zone and filter by type. The remaining live trainings for this year are also listed there. Check it out and we hope to see you soon!Anonymous3 years ago0Views0likes0Comments2021-Nov-10 US Product Overview - LogicModules
Thanks for attending! Please fill out our survey to help us continue to show the value of programs like this. Following is a transcript of the questions asked during this webinar: Q: [19:48] Is there a way to manually do an snmp walk to a device? Thx Q: [25:42] How to get OID from a device to monitor? Q: [30:43] Can I have the recording of this webinar? I am not able to pay attention on this day monthly. A:a href="https://communities.logicmonitor.com/forum/30-community-events/" rel="">https://communities.logicmonitor.com/forum/30-community-events/ Q: What was that link to all the recorded sessions of this? A:a href="https://communities.logicmonitor.com/forum/30-community-events/" rel="">https://communities.logicmonitor.com/forum/30-community-events/ Q: [34:25] How to make configsource (ssh_exec_standard) to stop generating config versions under configuration instance from common configsources -> standard configs (ssh exec) in a resource.. It thinks there is a configuration change in a network device when the device's config itself is not changing at all, thus it generates a new config version - collector version is 30.001 from your cisco example there are multiple versions.. my example is the same however the device's config is not changing at all Q: [35:50] How do you enable the config source for a device in your resources? Does it eat up extra licensing beyond the normal resource license? Q: [37:55] How to put one cluster of a vCenter into SDT? I'm guessing it depends on what Alerts are enabled, and also HOW the vCenter is being polled/monitored by LM Q: [39:17] my config check is configured as type: "config cannot be retrieved" Q: [40:39] Do I need to update my dashboard to a recent version to see the ConfigSource option? Q: [42:39] I have two things to share that were supprises [sic] to the engineer we were working with.0Views0likes0Comments2021-10-11 APAC Product Overview: Collectors, Resources and Dashboards
Thanks to those that attended todays Webinar where we covered topics onProduct Overview: Collectors, Resources and Dashboards (10th November 2021) Please consider filling out our feedback survey:https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform0Views0likes0Comments2021-10-27 EMEA Office Hours
Thanks for attending our webinar! Please fill out our feedback survey to help us continue providing programs like this. Q: I can see that LogicMonitor works a lot by polling information from devices but what if I was looking for a way of just receiving for example SNMP traps and manipulate them into showing me some relevant information by mapping those OIDs with a meaningfull message. Is this possible? A: [0:25] Links provided via chat: https://www.logicmonitor.com/support/logicmodules/about-logicmodules/tokens-available-in-datasource-alert-messages https://www.logicmonitor.com/support/logicmodules/eventsources/eventsource-overview/eventsources1View0likes0Comments2021-10-13 US Product Overview - Alert Tuning & Routing
Q: There are a lot of alerts configured out of the box. If my company doesn't care about them, is there a good way to turn down alerts to avoid excess noise in the platform? A:One best practice involves creating a dynamic group containing all devices. On that group level, you can tune thresholds globally. You will have to do it datapoint by datapoint. The Alert Frequency report will show you which datapoints will give you the most noise reduction. Ok - basically what i've been doing. Wasn't sure if there was a quicker/best practice way of doing this. Thanks!! Q: Will there ever be an all-in-one, single pane of glass, readout for setting up alert to alert chains to recipient groups? A:That’s a good question. Our product team needs to hear that feedback and your CSM is the best way to get it to them. I agree, we need a simpler way to show it. Q: Can we create a customer user to receive sms and calls as well as only see his environment upon logging in? A:Yes, you can create one or many user accounts to allow your customers to log into LM. The contact information you specify on that user account is what is used by Escalation Chains. You can also limit that user to only see a certain branch of the resource group tree. Excellent. Thank you! Q:Can we set alert dependency? A: Unfortunately, the Zoom cut off before we could get to this question, but it requires clarification. It's a deep topic depending on which way it goes.0Views0likes0Comments2021-13-10 APAC Product Overview - Alert Tuning and Routing
Thanks for those that attended todays Webinar . Please consider filling out our feedback survey: https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2021-10-13&entry.2116906043=APAC0Views0likes0Comments2021-09-28 US Office Hours
Thanks for attending! Please fill out our feedback survey here. Questions answered during this session: Q: [7:40]We have a directory underneath agent/bin. It’s the scripts directory. All else is owned by logicmonitor.logicmonitor. The scripts directory is owned by root.root. Any problems with that. I think they’redd all marked as executable by all.But directory ownership might prevent logicmonitor from putting a script onto a collector I’d guess./usr/local/logicmonitor/agent/ Q: [14:57] Process running as root vs. logicmonitor user, is that a problem? Would upgrades work? Q: [20:00] Collector installation requiring writing to the sudoers file. Ours is tightly controlled, what problems might we have?grzz Q: [23:48] What is the risk of having different version Collectors in an ABCG during an upgrade? Q: [not on recording] How far can you back-level collector versions? I’ve seen that you can go back one at least available from the Manage button. A: You can only download and install the versions that are available.0Views0likes0Comments2021-09-08 US Product Overview - LogicModules
Thanks for attending! Please fill out our feedback survey here. Questions asked: Q: What is the difference between collect every ?? and Discovery Schedule?? Are these both polling? [Answered at 24:51] Q: What scripting languages can be used with LogicMonitor. I saw groovy but is there support for python and others? [Answered at 26:26] Q: Is there a way to just send data output from scripts in json or XML and feed it directly (obviously you need some way to tell LM how to decode it) [Answered at 29:12] Also asked through the chat (sorry I didn't see this during the webinar, I don't often get the messages in the chat until after the webinar is over): I am responsible for reporting on data gathered by the collectors. I am having trouble find the reports I need to create. When I go into Logs I do not see any data. Q: How does one export the threshold configuration for all devices? A: Through an Alerts Threshold Report. Q: How does one gather database uptime/availability per month? A: Through a Resource Metrics Trends Report. Requires that you be monitoring the uptime of the database. You can summarize the entire timeframe of the report by choosing the sum or average (depending on if you're measuring uptime in seconds or percent). Q: How does one gather worst performing queries/transactions in a database per month? A: This kind of data isn't well monitored by a poll/response type monitoring solution. Instead, you might consider our Application Performance Monitoring capability (reach out to your CSM for details) or possibly Push metrics. Q: How does one gather device uptime/availability per month? A: Through a Resource Metrics Trends Report. Requires that you be monitoring the uptime of the device. You can summarize the entire timeframe of the report by choosing the sum or average (depending on if you're measuring uptime in seconds or percent). Q: How does one gather average and spike for CPU and memory per month? A: Through a Resource Metrics Trends Report. Requires that you be monitoring the CPU/memory of the device. You can summarize the entire timeframe of the report by choosing the max andaverage CPU/memory utilization Q: Can some roles prevent one from gathering data/running reports? A: Yes, a user's Role must have the "Manage" capability on at least one group in order to create/modify reports in that group.3Views0likes0Comments2021-08-25 US Office Hours
Please consider filling out our feedback survey:https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2021-08-25&entry.2116906043=US/AmericasIvy_Arkfeld4 years agoFormer Employee4Views0likes1Comment
1View0likes1Comment2021-08-11 APAC Product Overview
We discussedProduct Overview including Collectors , Adding devices and Group Structures and Dashboards Thanks to all the participants! Here's a survey, let us know how you liked it:https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?entry.2118543627=2021-08-11&entry.2116906043=APAC0Views0likes0Comments2021-07-28 US Office Hours
We discussed basic alert tuning, very-advanced level alert tuning, datasource importation, working with support, and a little bit about account organization. Thanks to all the participants! Here's a survey, let us know how you liked it: https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2021-07-28&entry.2116906043=US/Americas0Views0likes0Comments2021-07-28 EMEA Office Hours
Here's the recording of today's webinar. Please consider filling out our feedback survey. Question index: 2:38:are there any pros / cons for using Linux based collectors ? 6:13: Are there any issues running the Collector on a server providing other services (WSUS for example), or should it be standalone? 11:30: Are there any automation possibilities? For example, if a service stops on a Windows server, is there a way LogicMonitor can try to restart the service? Linked Github repo here 17:23: Is there a way to monitor the underlying Azure infrastructure, not our components but the Azure components on which they run? 21:37: Is there any way to see if other customers are exporting data from LogicMonitor to view the data in another system? Grafana? PowerBI? LM API documentation here Webinar schedule for 2021 Main Community Home page 38:12: Is LM Logs a part of LogicMonitor, or is it an external tool we'll have to buy?LM Logs Main Support Documentation 40:08: can you show how to tweek/change anomality part for logs or it can be done?3Views0likes0CommentsEMEA Office Hours June 2021
Today's questions were about embedding dashboards or widgets and feature requests Participant survey here:https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2021-06-30&entry.2116906043=EMEAMike_Aracic4 years agoEmployee
0Views0likes0CommentsOfficeHours 2021-06-30 EMEA Office Hours
Today's questions were about embedding dashboards or widgets and feature requests Participant survey here:https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2021-06-30&entry.2116906043=EMEA0Views0likes0Comments2021-06-02 Product Overview Training
Thanks to those who attended yesterday's product overview training!We rely on your feedback to help gauge interest in our webinars and the value they provide, so please take a moment to fill out our survey. https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2021-06-02&entry.2116906043=US/Americas0Views0likes1Comment2021-05-26 Product Overview Training - Office Hours
6:30 Q:Can an alert be un-acked using the API or an integration? A: No, an alert cannot be un-acked. In the logicmontior platform an ack is interpreted as taking ownership of an alert. It may be possible to use an SDT instead of an Ack, but I do not believe this is possible using a bi-directional integration. 12:30 Q: I would like to create a widget that includes storage metrics but the percentage does not provide enough context. A: Let me explain where the data comes from and demonstrate the table widget and some of its capabilites 28:45 Q: We have a topology issue where certain VMware entities are not showing up properly in topology maps A: An explanation of how Topology Works (ERIs, TopologySources, etc) and a description of some basic troubleshooting techniques 47:15 Q: How might I audit the ability of a role to access a particular resource A: Either the role report through a manual process, or use of the api to match users roles, groups, and devices. API docs for the relevant objects here:https://www.logicmonitor.com/swagger-ui-master/dist/ Please fill out our webinar survey https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2021-05-26&entry.2116906043=US/Americas2Views0likes0Comments
- Mike_Aracic3 years ago
- Mike_Aracic3 years ago
- Mike_Aracic3 years ago
- VV3 years ago
- Mike_Aracic3 years ago
- VV3 years ago
- VV4 years ago
- Mike_Aracic4 years ago
- Mike_Aracic4 years ago
- Mike_Aracic4 years ago
- Mike_Aracic4 years ago
- VV4 years ago
- VV4 years ago
- Mike_Aracic4 years ago