Alert Rules Priority Value Duplicates
Is it acceptable for alert rules to have the same priority value if they differ in other properties, such as Group, LogicModule, Instance, or Datapoint? Additionally, can I increase the default alert rule limit from 100 to 1000? If so, will this change affect any alerts that have already been triggered?
Customer Story - Banking
Customer Story: This US credit union is the largest community-owned financial institution in the US Northwest, offering mortgage loans, savings accounts, auto loans, and more. Industry:Banking Challenge The IT team needed to mitigate “911 events” within their infrastructure. With minimal visibility, each of these events caused the entire team to drop everything to investigate the issue, leading to inefficient work and valuable time spent troubleshooting instead of larger projects. Solution Simple, high-level executive dashboards displayed critical information about the health of the environment, with the ability to drill down on a specific issue. Alert rules and escalation chains improved alert routing to select teams for quick resolution. Business Outcomes 90% reduction in alert noise within 6 months More time spent on innovative projects instead of troubleshooting Improved visibility into network health across the organization Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us atinnercircle@logicmonitor.comto share your voice.
Alert Rule Syntax
Hi, Because LM uses Text-based matching, I know it’s picky about how you configure alert rules with regards to /s and *s in the Group field. I just want to make sure I understand this right. I pulled a list of every alert we’ve gotten for the last year, and compared that to our list of Alert Rules, and found some problems. I noticed we have some things setup incorrectly in our portal and we might be missing alerts. Scenario: Let’s say I have a group called Production Servers. Inside that group I have groups for Web Servers, App Servers, and Database Servers. Let’s also say each of those sub groups have other sub-groups inside of them. Each of the groups has servers in them. If I have an alert rule set with group “Production Servers”, will that find servers that are in the Production Servers group but not in the sub groups? If I have an alert rule set with group “Production Servers*”, will that find servers that are in the Production Servers group AND in any of the sub groups? If I have an alert rule set with group “Production Servers/*”, will that only find servers that are in the sub groups, but not servers that are in Production Servers? Are there any other variations on that I should keep in mind? Thanks!Can we get the ability to better control alerts rules (not limited to cloning)?
The ability to clone an alert rule would be fantastic, but being able to create an escalation chain from within an alert rule, so you don’t have to go back and forth, would be fantastic. Can’t tell you how many times I’ve created a rule and get down to the bottom and realize I forgot to make the chain first. It’s incredibly annoying (though I do know i can just save, create the chain, and come back and edit, but I’d like to just be able to do it all on one popup).
