Forum Discussion

Josh_Selinger's avatar
Josh_Selinger
8 years ago

##EXTERNALTICKETID## in Alert API

Please add Custom Variable ##EXTERNALTICKETID## the rpc/getALerts api data. thanks  
Sarah_Terry's avatar
Sarah_Terry
Icon for Product Manager rankProduct Manager
8 years ago

Hi Josh,

We aren't adding any new features to our RPC API as it was deprecated at the end of last year, but you can get custom column information with our REST API alerts resource.  Compared to our RPC API, our REST API is more comprehensive in coverage, more secure, and provides a lot more consistency- so we recommend you give it a try! 

Thanks!

Sarah