Not sure what you want to work on next? Start here!

Would you like to make the most our of your LogicMonitor portal but are not sure where to start? We’ve got you covered! We’ve compiled a list of some typical engagements that our customers work with our CSMs on to ensure they’re following best practices and getting the most out of the features available to them. 

Engagement Options: 

• Training for New LM Users: Ensure a smooth onboarding process for new users and administrators to lay the foundation for effective maintenance of the system. 
• Portal Health Review: Be guided through some common indicators of portal health as it relates to major areas of the system including Collectors, Devices, LogicModules, Alert Settings, and User Access. 
• Alerting Best Practices: Get more value out of your alerts by focusing on tuning noisy alerts, implementing dynamic thresholds, and tweaking escalation chains. 
• Collectors & Devices Best Practices: Organize your collectors and devices more effectively by assigning a failover Collector, creating Auto-Balanced Collector groups, setting up appropriate escalation chains, and ensuring effective group structure of devices
• Dashboards & Reports Best Practices: More effectively utilize LM’s dashboard and reporting features in order to quickly and easily assess the state of your infrastructure.

If you’d like more information about any of these different engagements, email MakeMeSuccessful@logicmonitor.com and we will set up some time to discuss further!