mandy119312 months agoSeeing Failed To Parse ServiceNow Integration We are sometimes seeing “-2” as the ##EXTERNALTICKETID## when sending alerts to ServiceNow. When this happens and the alert clears it is not auto-closing the ticket in SNOW. Has anyone seen this or h...Show More
mandy119312 months ago@Shack so it says failed but it does create the ticket in SNOW.Active HTTPClear - HTTP response example with -2 in ticket id
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