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jhupka's avatar
jhupka
Icon for Neophyte rankNeophyte
8 months ago

Palo Alto application data missing from Netflow

We have been able to get Netflow data working for a Palo Alto PA-820 firewall, but we are not seeing the application data show up.

Does anyone have any suggestions on next steps we could take?

Here is what has been done so far:

  • Netflow profile has been configured on the Palo Alto side and assigned to the interface, including selecting the PAN-OS Field Types to get the App-ID and User-ID (https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-admin/monitoring/netflow-monitoring/configure-netflow-exports)
  • nbar has been enabled on the collector:
    # enable netflow support for NBAR, IPV6 and Multicast fields

    netflow.nbar.enabled=true

    # enable netflow support for IPV6 fields

    netflow.ipv6.enabled=true
  • Collector version is 34.003
  • We’re seeing everything we expect except the app & systems data on the Traffic tab for the device:

Any thoughts on what we might be missing? 

Thank you. :-)

collector
NBAR
netflow
Palo Alto
  • chale_atx's avatar
    chale_atx
    Icon for Neophyte rankNeophyte
    5 days ago

    I just happened across this question. As of this writing, LM doesn't support APP ID from Palo Netflow. Palo doesn't use NBAR2. It uses PAN APP ID, which LM doesn't parse right now. You'll need to talk to your sales rep and get them to post a feature request on your behalf. When we asked about it, the response was that this was a new request for them.