venkat
2 months agoNeophyte
Email Alerting
Hi All,
Is there any way we can supress the email Alerts i am getting he same email alerting every time the Alert rule runs i want only one email when the Alert is triggered and no email till the aler is cleared.
I have created 3 stages is stage 1 & stage 3 as blank and stage 2 has email ID's to which the alert to be sent.
- Anonymous2 months ago
Having the 1st stage blank means that the 2nd stage won't go active until the escalation interval. It automatically inserts an X minute delay before emails go out.
As mentioned, if the third stage is blank, you shouldn't be getting repeat emails for the same alert. What has support said?
It is working as expected with stag1 & Stage 3 as blank took some time to have the changes updated.