Forum Discussion
- Anonymous
Looking really good. If it were just up to me, i’d be fine leaving that as an alternate home page because i can always bookmark it. Event calendar might be another good widget to put in the side bar. It’s small enough not to take up too much room and i imagine it vertically collapses into nothing if there’s no events.
- A11eyFormer Employee
Is there a way to do context sensitive layouts? Show one thing to users who are not logged in and another to users who are? Would be amazed if it could show different layouts based on rank (is it rank that indicates how active someone is in the community?)
Yes, but not layouts. You can only show different content based on user login state and permissions.
- A11eyFormer Employee
The Categories and Featured Post widgets are not available for the side rail, but I added Categories to the feed and made it a little smaller under the Feed section. As far as right rail, what’s there is about all I can add, all I can do is reorder them. Moved the tag cloud up. As we talked about before, we are working to see if APIs will allow us to create an “Unread posts” list which would then go in the right rail...assuming we can make that work ;)
Baby steps ;)
- Anonymous
Is there a way to do context sensitive layouts? Show one thing to users who are not logged in and another to users who are? Would be amazed if it could show different layouts based on rank (is it rank that indicates how active someone is in the community?)
- Anonymous
For me particularly, I love that. It’s basically what i got when i pointed my ad blocker at the home page. It gets me right to the content. I don’t have to scroll down to see new stuff.
FWIW: I’d be ok if the categories widget (I think that’s the widget, right after the leaderboard in skinny mode, first full width widget after the feed) was higher up in the sidebar. Solved topics is nice, but there’s nothing actionable in there, it’s all in the past. Tag cloud could be higher. The last widget on the page (highlighted posts? suggested?) could also be moved up in the sidebar as it seems to indicate that it needs attention.
- A11eyFormer Employee
Instead of trying to appeal the 5%, give the 95% what they want and find a more creative way to appeal to the 5%. Just change the order. Or make it collapsable. Or put it in the side bar. I guess i’m combining two topics here: what should be in the community and where it should be in the community.
Update on this: I feel like a broken record, but the platform limits me on design and placement of widgets. Take a look at this page, it’s a secondary landing page I was able to create. I can add and remove widgets, still limited, but is this view more helpful? https://community.logicmonitor.com/community?
- Anonymous
Thanks Guys! I’ll take the recommendations back to the team. A couple of items can speak to:
Subscribe to tags - Platform limitation but an idea was submitted to the vendor.
Customer Stories and other “from LM” topics. A Community should have something for everyone, while most users are highly engaged in product and tech discussions, which is and always will be the volume of engagement, but there are customer who want to celebrate their success and we welcome that!
We want to celebrate our Customer’s achievements, LM Achievements and other information that may seem “salesy”, but that is not a bad thing. There are people who come to communities to better understand a product before purchasing, so we plan to provide a lot of new types of content, sales, success, thought leadership and more in the near future!
I get it. I would sometimes get pressure (but no executive support) to put sales stuff into the community as well. I don’t disagree that it should be in the community. Just disagree that it should be the only thing above the fold. Instead of trying to appeal the 5%, give the 95% what they want and find a more creative way to appeal to the 5%. Just change the order. Or make it collapsable. Or put it in the side bar. I guess i’m combining two topics here: what should be in the community and where it should be in the community.
Bigger point here is that categories should line up with the way the 95% will be subscribing to them.
- A11eyFormer Employee
Thanks Guys! I’ll take the recommendations back to the team. A couple of items can speak to:
Subscribe to tags - Platform limitation but an idea was submitted to the vendor.
Customer Stories and other “from LM” topics. A Community should have something for everyone, while most users are highly engaged in product and tech discussions, which is and always will be the volume of engagement, but there are customer who want to celebrate their success and we welcome that!
We want to celebrate our Customer’s achievements, LM Achievements and other information that may seem “salesy”, but that is not a bad thing. There are people who come to communities to better understand a product before purchasing, so we plan to provide a lot of new types of content, sales, success, thought leadership and more in the near future!
- Anonymous
Could a “Feature Request” become a new type of topic? An alternative to “Question” and “Conversation”.
Exactly.
I would love to be able to subscribe to tags. That is a great idea.
Even better, subscribe to a search, which could be based solely on tags, but could also have other options.
Feature request flagging could be done with a tag, but it would be better to have a dedicated toggle marking a post as a feature request, rather than just a simple tag. Better for integration with Product Board.
Could a “Feature Request” become a new type of topic? An alternative to “Question” and “Conversation”.
What things can you subscribe to? Categories obviously, but can you subscribe to tags? Can you subscribe to groups?
I would love to be able to subscribe to tags. That is a great idea.
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