UIv4 instances when there are none?
Perhaps I just wasn't paying attention previously, but does the new UI show everything has an instance even when it's not a multi-instance DataSource now? Is that a recent change? It automatically jumps to the "instance" when you click on the DataSource entry so not really causing an issue but kinda threw me for a loop when I thought a DataSource I was working on was somehow creating instances when it shouldn't. Seems kinda odd and perhaps confusing when training on what instances are if everything looks like it has one.Mike_Moniz5 hours agoProfessor
Groovy4, FastStringService, V.206, etc
I noticed in the detailed release notes for V.206 some discussion of Groovy2 vs Groovy4, because apparently at some point in the future Groovy2 may go away and so Groovy4 will be required. There is some info on mitigation, including updating official modules (with its usual issues, IMO) but also updating custom modules. But it looks like the latest collector doesnt force this now, but just supports both Groovy2 and Groovy4. But I want to move on this as soon as I can. So I did some testing on one of my custom groovy configsources and discovered that when I force the script to use Groovy4 (//!/lib-groovy/v4 on the 1st line) I get one of the errors mentioned in the release notes for V.206 ( https://www.logicmonitor.com/release-notes/v-206-release-notes ). Specifically "Unable to load FastStringService". But unlike some of the other known issues, no workaround or example was given. import groovy.json.*; def JsonSlurper jsonSlurper = new JsonSlurper(); def jsonParsed = jsonSlurper.parseText(responseBody) The first 2 lines are fine, so I believe there is nothing to be changed with how I'm importing it. The docs I see for latest groovy still show I'd use groovy.json.jsonSlurper. But the 3rd line in the code throws the "Unable to load FastStringService" error. So I guess I'm just wondering if the community has dealt with this specific issue, or if there is a document that contains a workaround for this case and others. I know LM will be updating their modules, or maybe they already have (I havent looked; their new Modules UI hurts my brain a bit, not looking forward to the old version under settings going away). But updating all our custom code is going to be painful. Somehow I didnt realize this conversion from Groovy2 to Groovy4 was coming, so I'm trying to figure out when that will be a hard line in the sand. But in the meantime, I'm just wondering if anyone has found a way around this issue? Thanks!Lewis_Beard16 hours agoExpert
Is LM capable to monitor Synergy Frame hardware devices?
Hello, Can anyone tell me as i am trying to configure HPE Synergy frame hardware(Chasiss and blades) but there is no module present in LM for to monitor data like power, temp, fan, CPU etc. Can anyone help me if they know the process and available module? Thank you, SuyashSuyash_085 days agoNeophyte
Palo Alto application data missing from Netflow
We havebeen able to get Netflow data working for a Palo Alto PA-820 firewall, but we are not seeing the application data show up. Does anyone have any suggestions on next steps we could take? Here is what has been done so far: Netflow profile has been configured on the Palo Alto side and assigned to the interface, including selecting the PAN-OS Field Types to get the App-ID and User-ID (https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-admin/monitoring/netflow-monitoring/configure-netflow-exports) nbarhas been enabled on the collector: # enable netflow support for NBAR, IPV6 and Multicast fields netflow.nbar.enabled=true # enable netflow support for IPV6 fields netflow.ipv6.enabled=true Collector version is 34.003 We’re seeing everything we expect except the app & systemsdata on the Traffic tab for the device: Any thoughts on what we might be missing? Thank you. :-)jhupka5 days agoCustomer Support a Dumpster Fire
Went to create a support ticket, which has to be done on a different website and portal login. Clicking the "GET SUPPORT" button opens an AI chat with the intelligence of a toddler who just drank a red bull and fell down the stairs trying to fly. Is this a joke? Locking support tickets behind a cheap low effort AI chatbot is not how you should be implementing AI. AI needs to be looking at alert trends and datasource outputs for anomalies that might not trigger an alert but should be investigated further. Not for gatekeeping your support people from the customers.Drew_Hawkins5 days agoLogicMonitor Datamart (Free / Open Source)
We have created a free (as in beer), open source LogicMonitor Datamart. It creates a Postgres or SQL Server LogicMonitor Datamart for all common LogicMonitor data types, meaning you can now just use SQL to query all your LogicMonitor data. There are certain limitations around time series data. If you are a .NET developer, check out the nuget here: LogicMonitor.Datamart and the source code on Github . We use this as the basis of our flagship Reporting system for our larger MSP customers. The codebase is mature, and up-to-date to LogicMonitor v211. We don't have a simple deployment wrapper yet, but we want to get community feedback, so we mature the deployment process, some (free) assistance will be provided to set this up for the first five takers. DM me if you are interested. First come first served. If you are not ready to deploy, but generally interested in the concept, please provide feature requests or ask questions in reply to this post.David_Bond5 days ago
dell hosts and idrac combined
tie idrac monitoring to its host, not a separate device | LogicMonitor - 5620 saw this old post and have a similar ask. i'm trying to figure out how to the get idrac alerts combined to the host. from what i can tell dell OME monitoring is simply accepting idrac SNMP traps. i can probably copy those same SNMP traps to logicmonitor collectors. for the tieing it together with the host, i'm wondering if there is a way to add the idrac IP as an additional IP to the host itself? will that mess up other things logicmonitor is trying to do? will that provide enough info for logicmonitor to tie an idrac SNMP trap for hardware failures to the host itself?gdavid166 days agoCreating a Custom Module based on OIDs?
Hi, We have some IBM MQ devices that we want to monitor. We found some MQ items in the LM Repository, but those are for monitoring the MQ application. We also need to monitor the device for CPU and Memory. I was given the following information and told we should see about monitoring them. I'm not sure if I can modify something to get started or if we'd have to create something from scratch. I'm not familiar with creating anything like this and am hoping someone can point me to something similar I can use and modify or or figure out how to create this from scratch. Thanks! Below are the numeric OID and their respective full details - It shows the CPU usage and also at last 3 different intervals 1 min 5 min and 15 min .1.3.6.1.4.1.14685.4.1.521.1.0 = Gauge32: 2 % .1.3.6.1.4.1.14685.4.1.521.2.0 = STRING: 0.14 % .1.3.6.1.4.1.14685.4.1.521.3.0 = STRING: 0.31 % .1.3.6.1.4.1.14685.4.1.521.4.0 = STRING: 0.34 % IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusSystemCpuStatusCpuUsage.0 = Gauge32: 3 % IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusSystemCpuStatusCpuLoadAvg1.0 = STRING: 0.27 % IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusSystemCpuStatusCpuLoadAvg5.0 = STRING: 0.34 % IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusSystemCpuStatusCpuLoadAvg15.0 = STRING: 0.34 % And below Filesystem Monitors - Can we set alerts if the Free is less than 50% of Total for all three different readings - Total encrypted/Free encryptes - Total temp/Free Temp - Total Internal/Free Internal .1.3.6.1.4.1.14685.4.1.29.1.0 = Gauge32: 23223 Mbytes .1.3.6.1.4.1.14685.4.1.29.2.0 = Gauge32: 29857 Mbytes .1.3.6.1.4.1.14685.4.1.29.5.0 = Gauge32: 4036 Mbytes .1.3.6.1.4.1.14685.4.1.29.6.0 = Gauge32: 4096 Mbytes .1.3.6.1.4.1.14685.4.1.29.7.0 = Gauge32: 3071 Mbytes .1.3.6.1.4.1.14685.4.1.29.8.0 = Gauge32: 3072 Mbytes IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusFilesystemStatusFreeEncrypted.0 = Gauge32: 23223 Mbytes IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusFilesystemStatusTotalEncrypted.0 = Gauge32: 29857 Mbytes IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusFilesystemStatusFreeTemporary.0 = Gauge32: 4036 Mbytes IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusFilesystemStatusTotalTemporary.0 = Gauge32: 4096 Mbytes IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusFilesystemStatusFreeInternal.0 = Gauge32: 3071 Mbytes IBM-MQ-APPLIANCE-STATUS-MIB::mqStatusFilesystemStatusTotalInternal.0 = Gauge32: 3072 MbytesKelemvor6 days agoConfigSource for Linux Files.
I'm having trouble figuring this out. How would I create a ConfigSource to cat the output of an ubuntu file and store that into ConfigSource? I've been able to get the output if I specify just cat the command and expect the last line in the config buttheir examples don't work when the my shell prompt is "user@hostname~$". https://www.logicmonitor.com/support/logicmodules/articles/creating-a-configsource#general https://www.logicmonitor.com/support/terminology-syntax/scripting-support/groovy-or-expect-text-based-interaction# import com.santaba.agent.groovyapi.expect.Expect; host = hostProps.get("system.hostname") user = hostProps.get("test.user") pass = hostProps.get("test.pass") cli=Expect.open(host, user, pass) cli.send("clear\n") cli.send("cat test.conf\n") cli.expect('~\$') config=cli.before() println config; I've tried many combinations and I'm also not sure on how to remove the shell text information before the command such as the MOTD and system information.Justin_Lanoue7 days agoExtract Instance Level Alert Expression
Hello, I am making massive number of API calls due to the high number of devices and instances in LogicMonitor to Extract Instance Level Expression for each device (VM type). I have all Global alerts but there many devices where we have Instance level alerting. Currently I am using following API to extract instance level alert expression. /device/devices/device_id/devicedatasources/devicedatasources_id/instances/instance_id/alertsettings?size=1000&filter=alertExpr!:"" I have over 26000 devices, to iterate all the devices followed by data sources and eventually instances takes millions of API calls is there any other way we can pull this information. I would need this data every month. I do not think there is something like bulk API endpoints where I can pull larger datasets in a single call. Nor there is Webhooks/Alerting Data Streams where instead of pulling it pushes updates about alert configuration at instance level. I cannot query just Device Groups as instance level alert expression are found only at Device level. Has anyone had this requirement before, any solution or alternative? Thanks Ashishasikarwar7 days agoUser defined "host dead" status
There are two ideas that I need help maturing before talking to LM about them. Both have to do with how LM uses server side logic to declare a device dead. We need the ability to designate what metric declares a device as dead/undead and when. What We have several customers who have devices, usually UPS, at remote sites all connected to a Meraki switch. The collector is not at the remote site, but connects over a VPN tunnel, which may be torn down due to inactivity or could be flaky for any other reason. When the VPN tunnel goes down, the devices alert that they have gone down. We have added monitoring to the tunnel and also get alerted when it goes down. However, we'd like to prevent the host down alerts when the only problem is that the VPN tunnel is down. RCA (or recently renamed DAM?) would likely solve this, but defining that mapping manually or through a topologysource is not scalable (plus visibility into the RCA logic is never been good). Luckily, Meraki has an API where we can query the status of devices connected to the switch. During a tunnel outage, this API data shows that the device is still connected to the switch and online. Since it's a UPS, that's sufficient. We've built the datasource required to monitor the devices via the Meraki API. However, since it's a scripted datasource, it doesn't reset the idleInterval. (Insert link here to a really good training or support doc explaining how idleInterval works.) Since none of the qualifying datasources are working on the UPS during the VPN outage, the idleInterval eventually climbs high enough to trigger a host down alert. When the host is declared down, other alerts, like the alerts from this new Meraki Client Device Status DS, are suppressed. How can this be remedied? So, we need the supported and documented ability to use the successful execution of a collection script to reset the idleInterval. I know this is possible today as I've seen it in several of LM's modules. However, I've never seen official documentation on how to do it. LM's probably worried someone will add it to all their scripts, which wouldn't be the right thing to do. When I know I'm not the only one. I need control over the server side logic that determines when the idleInterval declares a device dead. In the example above, we get a slew of host down alerts when the VPN tunnel goes down. However, usually within a few minutes, the VPN gets reestablished and the collector reestablishes connectivity to the device and the idleInterval resets, thus clearing the alerts. With a normal datapoint, I'd just lengthen the alert trigger interval for the idleInterval datapoint. This would mean that the device would have to be down for 15 minutes, 20 minutes, however long I want before generating the alert. What's great is that now we can do that on the group level, so I can target these devices specifically and not alert on them unless they've been down for a truly unacceptable amount of time (i.e. not just a VPN going down and coming right back up). However, the idleInterval datapoint is an odd one. Two things happen. One happens when you surpass the threshold defined on the datapoint. I can't remember what the default is, but in my portal, that's > 300 or 5 minutes. At 6 minutes server side logic, which has been inspecting the idleInterval, decides that the device is down which has implications on suppressing other alerts on the device. As far as I can tell, lengthening the alert trigger interval on the idleInterval datapoint has no effect if the window would exceed the 6 minutes that the server side logic uses to declare the device down. What do we need? We need the ability to set the amount of time that the server side logic uses to declare the device down. We need to be able to set that for some devices and not others. So we need to be able to set it globally, on the group level, and on the device level. Preferably this could be set in the alert trigger interval on the idleInterval datapoint since this mechanism already exists globally and on the group and device levels. Knowing that this could be a confusing way of defining it (since it's measured in poll cycles not minutes/seconds) so, it could alternatively be done as a special property on the group(s)/device(s). I'm interested in hearing your thoughts, even if you are an LMer.New Support Portal Suggestions
New Support Portal Suggestions Can the default sort order display the most recent tickets at the top? I do not need to see my oldest tickets at the top. Can a few date columns be added? Date Opened, Date Updated, Date Resolved Then I want to be able to add them or hide them from my list view. Can the ticket comments, correspondence and history be included in the email notification I receive when an update to a ticket has been made? I think its important to be able to correspond to tickets via email. Can we have that back? For organizational tickets - I see a contact name field but in my portal they are all blank. Will those be populated?Shack9 days agoAdvisor
Issue in auto refreshing EC2 properties
I’m encountering an issue with my Windows ASG group EC2 instances. Whenever a new instance is added, certain properties from a dynamic group—most notably “wmi.user” and “wmi.pass”—are applied. However, by the time the instance is registered in LogicMonitor, WMI isn’t immediately available because some automations are still configuring the WMI credentials on the host. A few minutes later, WMI starts working on the host, and I can successfully test it using wbemtest from the local collector. However, the LogicMonitor portal still shows that WMI is not responding. Interestingly, when I use the collector’s debug console and explicitly specify the WMI credentials, it pulls the information successfully. But if I don’t specify the credentials manually, it fails to work. The only way to resolve this is by manually running “refresh properties,” after which WMI starts working without making any changes. I’m trying to figure out if there’s a way to automatically force a properties refresh every 15 minutes to ensure everything works as expected without manual intervention.Naveenkumar9 days agoBug Report: Editing Alert Rules broken
To reproduce: Create an alert rule at priority 1 that ONLY filters on a resource property: "change.me" = "true", sending to NoEscalationChain Edit it, and change thename of the filtered property to "i.am.changed", again with the value "true". Observe that the UI message lets you know that the change has succeeded Expected behaviour: Editing the Alert Rule again, the property name should be "i.am.changed" Actual behaviour: The property name is still "change.me"David_Bond12 days agoDynamic Dashboard Filters for Text Widget
My apologies if this has been covered already, but I have been search forum and haven't seen this topic. I am building a text widget that performs an API call to display data from another system. This is important as I am attempting to put all information for a facility to a single pane of glass. Is there a way, to pass the Filter value at the top of the dashboard to the text widget for me to use in my java script call?billbianco12 days ago- Lewis_Beard12 days ago
Any way to automate tasks via alerts?
Hi, I know LM doesn't support taking any action when there's an alert. However, I'm wondering if anyone has any neat ideas on how to accomplish something by way of some other automation program. Maybe Power Automate? Here's what I'm thinking. I have a module that monitors a service to see if it's running or not. If it's not, it generates an alert. This seems like the most basic thing to automate because all I'd want to do is run the start-service command to start it back up. So, I'm wondering if I can have the alert send an email to a certain address. That address could then watch for a certain email to arrive. It could then parse out the servername and service name and put that into a start-service -computername xxx -name yyy. Has anyone looked into doing anything like that and did you have any success? Thanks.Kelemvor13 days agoReporting on Alerts and SDTs
Hi all, I am having an issue trying to generate a report of alerts that are generated outside of SDT. I have found that the 'In SDT' field is only populated while the alert is outstanding, so any alerts that are cleared do not have the 'In SDT' field set to Y. As a result, I am finding it impossible to screen out alerts generated during SDT. My assumption (incorrect) was that 'in SDT' would do this. My requirement is to be able to generate trend data on alerts that are relevant to particular teams/escalation chains, to say (for example) the Linux team had 10 Critical alerts last month, vs 50 the previous month, but unless I can screen out the alerts that are generated during SDT, these may all have been expected and require no action, so the data is meaningless. I was pointed to wards the Alert dashboard, as this has fields for alert suppression type, but this does not seem to be populated either, or is similarly cleared when the alert clears. Has anyone else found an appropriate way of reporting on Alerts that screens these out?Tim_OShea13 days agoFeature Request: Alerts Page Deep Links
On the Alerts page, in order to communicate a filter to another user, I would like to simply pick up a deep link from the browser navigation bar and send it to a colleague in Teams / email. This should be pretty easy to implement and would provide significant value to Operations Teams. Example implementation:David_Bond14 days agoLogicMonitor.Api nuget (C#/.NET library) v211 support and breaking changes
The LogicMonitor.Api nuget package for C#/.NET developers now has v211 support and some breaking changes. Don't worry, we're still open source (contributions welcome) and the project team is here (and on Github) to help you transition your code. We (the authors) have made the decision to lean fully into the renaming of "Device" to "Resource" throughout the library. This includes classes like DeviceDataSource, which now becomes ResourceDataSource. This work is mostly complete, though there will be a long tail of obscure Properties which may take us a little longer to get through. We have made good use of the well-IDE-supported [Obsolete] attribute to help your migration. For example, the Device class now looks like this, with all the POCO code moved to Resource.cs: namespace LogicMonitor.Api.Devices; /// <summary> /// Obsolete /// </summary> [Obsolete("Use Resource instead", true)] public class Device : Resource; Note the use of error=true. We have made the decision to force the upgrade, ensuring a clean and EARLY migration experience, with Visual Studio giving you hints with strikethrough and Intellisense hints like this: This concept extends to properties: ...and methods: We understand that there is some refactoring to do. Our flagship Magic Suite systems of products only took an hour to migrate, and we made thousands of changes. A combination of the Obsolete hints and good IDE-fu should make your project a breeze to upgrade also. Shout here if you need help.David_Bond15 days agoOrphaned tickets when a alert changes severity...
Hi, I came in today and had a bunch of leftover tickets from the weekend. They were all for Low Disk Space since we had patching on Saturday. I know all the servers are working fine so I wasn't sure why I had these alerts. After some research, I think LM has a slight issue in how it interacts with Integrations. I'm specifically using Zendesk but I'm not sure if that matters. Here's what happened. Error alert came in for a server with low disk space. LM used our ZD integration and fired the Active line which creates a ticket in ZD for us. 6 minutes later, the disk space dropped below the next threshold and became a Critical. LM used our ZD integration and fired the Active line which creates a ticket in ZD for us. Now we had two tickets for the same alert. One for the Error and one for the Critical. Later on, the alert cleared. LM used our ZD integration and fired the Clear line which closes the ticket in ZD for us. However, it only fired this line once, for the Critical alert, which closed the second ticket that had been created. This left the Error ticket still open and now orphaned. The subject line of the tickets has the Severity in them, so it's right that it created a second ticket when the alert went Critical. However, it should have either then, or when it closed the alert, fired two Clear integrations to close out both the tickets that had been created. Has anyone else ever noticed anything like this? I'm not sure if we have something broken or if this has always been like this or what. Thanks.Kelemvor15 days agoBug Report: LogicModule Microsoft_SQLServer_GlobalPerformance
Active Discovery script At the end, line 22 is missing ?: '.' ...meaning that it should be: def jdbcConnectionString = hostProps.get("mssql.${instanceName.trim()}.mssql_url") ?: hostProps.get("auto.${instanceName.trim()}.mssql_url") ?: '.'David_Bond19 days agoUIv4 Lacks Parity
Thought I'd give UIv4 dashboards another try today. Lasted less than 30 seconds. Op notes used to be visible on line graph widgets. They're not there anymore. You can get them to show up if you select the "show ops notes" button; it pops up a drawer from the bottom, covering up part of my dashboard. I can minimize it, but now i have a big bar of wasted space covering up part of my dashboard.- Drelo20 days ago
Excessive snmp requests with a community string I am not using
I have some switches that are getting hammered by a few of my collectors and I can't figure out why. The logs on them are full of this message: snmp: ST1-CMDR: Security access violation from <Collector IP> for the community name or user name : public (813 times in 60 seconds) I don't have "public" set for this set of switches anywhere and it is coming from my collectors. I don't have any netscans for the subnet they are on. In my portal everything looks normal for these switches. I'm not sure what else to be looking at to figure this out, anyone have any thoughts? Thank you!pgordon20 days agoCan I monitor a Linux Process by something other than the name?
Hi, We have some servers with a certain process we need to monitor. It's a Java process that runs a specific Jar file. This is how it show sup in the "Add Other Monitoring" area: I have a LogicModule to monitor Java processes already, but it goes off the name. The name of this is just Java, but there could be lots of other things running in Java. I need to be able to just find the one with the imqbroker.jar part in there. Unfortunately, I don't know how to do that. Can it be done in LM easily so I can apply this to a bunch of servers? Thanks for any help.Kelemvor20 days ago
Collecting a very large number of datapoints
I have a need to collect data about CPU P-levels in VMware hosts. The way that VMware is structured in LogicMonitor relies on a vCenter server, and then all of its hosts are created in Active Discovery. There does not seem to be a way to create a datasource that uses those AD-found hosts as target resources. So I have a script that hits my vCenter, loops through each of a few dozen hosts, each of which has around 80 CPUs, each of which has around 16 P-levels. When you multiply that all up, that's about 30,000 instances. The script runs in the debug environment in about 20 seconds and completes without error, but the output is truncated and ends with "(data truncated)". When I try to "Test Active Discovery", it just spins and spins, never completing. I've waited up to about 20 minutes, I think. It seems likely that this is too much data for LogicMonitor to deal with all at once. However, I don't seem to have the option to be more precise in my target for the script. It would make more logical sense to collapse some of these instances down to multiple datapoints in fewer instances, but there isn't a set number of P-levels per CPU, and there isn't a set number of CPUs per host, so I don't see any way to do that. There doesn't seem to be any facility to collect this data in batches. What can I do?wfaulk22 days agoGrouping name in graph title
I have a module that creates instances via Active Discovery, and groups them based on an instance level property, "auto.host", which is being assigned via Active Discovery. When applied to a resource, the module name shows up below the resource, the groups appear as children of the module, and then the individual instances show up as children of the groups. The module also has overview graphs that can be viewed by clicking on the group name. But you also get to see all of those graphs when you click on the module name inside the resource. But all of these graphs have the same title, which makes it very hard to figure out which group the graph is for. Is there a way to apply the group name (or some other group-level information) to the graph titles? I've tried adding tokens, but very few seem to work. In particular, I've tried to use the same property that's being used to create the group, and it just shows up as the literal string "##AUTO.HOST##". The only other way I can think of to identify these graphs is to change the actual instance names to include the group names, but that would require hovering over the graph to see.wfaulk22 days ago
WinSQLServices DataSource
For WinSQLServices DataSource, do I need specific permissions? Logic Monitor documentation only mentions SQL Server (MSSQLSERVER) Service but what about adding other services such as SQL Server Agent or SQL Browser or SSIS under that DataSource? SQL Server (MSSQLSERVER) service requires permissions specified in documentation. Would adding other SQL Services require more permissions or any changes in way they're added? For example, be part of specific security/admin group or run under service account or managed account?lucjad22 days agoRabbitMQ monitoring
I'm trying to get the Modules for RabbitMQ up and running but I can't find anything recent on this. Wondering if there's anything new on RabbitMQ Modules...or if anyone has done it and can share some details on your experience. I appreciate any input on this. Thanks.Spike023 days agoBug Report: Ops Notes broken in new UI
Steps to reproduce: Create a Resource Group Ops Note in the new UI via a Resource belonging to multiple Resource Groups Note that the Ops note does NOT appear Toggle back to old UI Note that the Ops note DOES appear in the old UI Toggle back to new UI Note that the Ops note still does NOT appearDavid_Bond23 days agoBug Report: Cisco_NTP DS lacks proper error handling output
If you're getting no data on Cisco NTP and you can't tell why, even after running poll now or running the script in debug, it's because there's some helpful information that wasn't included in the catch block of the script (at least for NX OS). Today I was trying to troubleshoot why we were getting no data on Cisco NTP for a Nexus device. That device happens to have 10+ peers (this is important later on). Running the script in poll now/debug would only result in this: Something went wrong: java.io.IOException: End of stream reached, no match found This is a common thing with expect scripts. The script issued a command and is waiting for a response from the device that matches the prompt. If we were to get a response matching the prompt, it means the device has received the command, executed it, put the output to stdout, and returned to the prompt; the device is ready for the next command. However, this error means that the device responded with something that doesn't eventually match the prompt; the device is not waiting for the next command, it's waiting for something else. The script is waiting for the prompt and the device is waiting for something else. The script waited an appropriate amount of time then executed the catch block, outputing the helpful message above. It would be nice if the catch block output more so we could tell what's going on. How about it outputs the entirety of the SSH session? That would be helpful. Go to line 438 and insert the following in the catch block: println("==================== SSH SESSION TRANSCRIPT ====================") println(ssh.stdout()) println("==================== END SESSION TRANSCRIPT ====================") After adding this, when I executed the script in the debug console, i got this output: $ !groovy agent has fetched the task, waiting for response agent has fetched the task, waiting for response agent has fetched the task, waiting for response agent has fetched the task, waiting for response agent has fetched the task, waiting for response agent has fetched the task, waiting for response returns 0 output: Something went wrong: java.io.IOException: End of stream reached, no match found [MOTD Omitted] sxxxxxxxxxxxxx1# show ntp peer-status Total peers : 11 * - selected for sync, + - peer mode(active), - - peer mode(passive), = - polled in client mode remote local st poll reach delay vrf -------------------------------------------------------------------------------- --------------------------------------- =xxxx:xx:xxxx::x :: 16 64 0 0.00000 =xxx.xxx.xxx.xx x.x.x.x 2 64 0 0.07820default =x.x.x.x x.x.x.x 2 64 0 0.04123default =x.x.x.x x.x.x.x 2 64 377 0.07166default =x.x.x.x x.x.x.x 2 64 377 0.07191default *x.x.x.x x.x.x.x 1 64 377 0.05200default =x.x.x.x x.x.x.x 4 64 337 0.01245default +x.x.x.x x.x.x.x 16 64 0 0.00000default .[7m--More--.[m In this case, the device was waiting for me to press the enter or space keys because the last line of the output was " --More-- ". It took overly long to find this out because the module needs that one thing in the catch block to help troubleshoot.An Error Occurred Click to Rerender
Anyone else get these when just navigating around in the new UI? Error: An error occured while selecting the store state: V.Z(...) is not a function. at https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:5308280 at https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:5413576 at Y (https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:5415367) at span at https://static-prod.logicmonitor.com/sbui209-1/v4/vendor.js?v=239804:2:4266099 at https://static-prod.logicmonitor.com/sbui209-1/v4/vendor.js?v=239804:2:4589889 at https://static-prod.logicmonitor.com/sbui209-1/v4/vendor.js?v=239804:2:2857786 at div at re (https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:5416713) at div at S (https://static-prod.logicmonitor.com/sbui209-1/v4/vendor.js?v=239804:2:8212942) at b (https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:4849267) at _v (https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:6031090) at div at https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:6034301 at S (https://static-prod.logicmonitor.com/sbui209-1/v4/vendor.js?v=239804:2:8212942) at Fv (https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:6033125) at b (https://static-prod.logicmonitor.com/sbui209-1/v4/bundle.js?v=239804:1:5615285) at wa at Aa (https://static-prod.logicmonitor.com/sbui209-1/v4/5019.4b4a7992f68226ffb816.js:1:69737) at w (https://static-prod.logicmonitor.com/sbui209-1/v4/vendor.js?v=239804:2:8022315) at k (https://static-prod.logicmonitor.com/sbui209-1/v4/vendor.js?v=239804:2:8023407) at main at section at div at div at main at y (https://static-prod.logicmonitor.com/sbui209-1/v4/3078.54f [GOES ON.....]Drew_Hawkins26 days agoBug Bounty Program
Who here would be interested in LogicMonitor setting up a bug bounty program? I'm sure I speak for many... We don't mind spending my time reporting bugs, but it would be nice to get some kind of recognition. Maybe a red hat "Making Observability Fantastic Oncemore"David_Bond26 days ago
LogicModules Toolbox Broken in Version 210
For a multi-instance DataSource, when trying to test the collection script, the error message shown appears. This should be fixed before version 210 is released. Exporting the DataSource and importing it into 209 results in a DataSource with collection testing working as expected.DagW27 days ago- David_Bond27 days ago
Performance averages over time
Hi, I’m currently looking for a way to get averages on certain data points & make that data via the API e.g. Average CPU busy per hour, per device. I've played around with the following approaches but none of them are really what I'm after: Looping through datasources, getting devices & looping through instances via “/device/devices/{deviceId}/devicedatasources/{hdsId}/instances/{id}/data”. This approach is too cumbersome for the number of devices we have, combined with the other averages we want to pull. Creating a graph widget & getting the data via the /dashboard/widgets/{widgetId}/data endpoint. This would work if there wasn't a maximum of 100 devices in the widget & deviceIds were clearly linked the graph data. Generating a trend report & grabbing the link via /report/links/{reportId}. I haven't written this approach off yet but the available formats & the expiry on the generated link isn't ideal. Dynamic table data is great via the /dashboard/widgets/{widgetId}/data endpoint but I cannot work out a way create a datapoint that has an hourly average value. I'm not sure if it's possible to do something like grab the last x records for a datasource/datapoint on a device & present them in a different datasource/datapoint that could be used in a table widget or to set a custom property value on the device?Drelo28 days agoCollector Server on Azure VM
I have Collector Server Installed on Virtual machine in Azure. I added Collector successfully to Logic Monitor. I can't add other 3 servers. Collector can't communicate with other hosts. Here is the environment: Collector Server on Azure VM | Server1 and Server2 --> vnet1 | | peered | | Server3 --> vnet2 Servers are peered between 2 network that are in two different regions and I still have a problem. Does that mean I have to add two Collectors to Logic Monitor? One per virtual network/region? Ping/Host Status-critical error in Logic Monitor. Collector can't communicate with other servers I want to add to Logic Monitor. All ports are enabled/firewall checked/permissions are correct. (documentation says: There must be at least one collector per CSP account, one per region, and one per VPC. ) Any way to set it up without adding second Collector? Why wouldn't Collector communicate with any of the vnets?lucjad29 days agoTraining Redirect page is broken
From here: https://academy.logicmonitor.com/page/all-courses Clicking on (e.g.) https://academy.logicmonitor.com/recorded-webinar-anatomy-of-a-datasource-http?reg=1 ...takes you to... https://www.logicmonitor.com/training-redirect?next=%2Fcheckout%2F2e0vcg6xlaq71 Typing your portal in and clicking continue just takes you back to your portal. Please fix.David_Bond29 days agoIf a collector fails to a down collector, will it then fail to that collectors backup?
Hi, We have three collectors that can all see the same items. Normally we've had them setup where 1 and 2 fail to each other, and 3 fails to 1. However, if we ever lose two at a time, we'd be stuck. If I set them up so 1 -> 2, 2 -> 3, 3 -> 1, and we lose 1 and 2, what happens? The devices on 2 will fail to 3 just fine. What happens with the devices on 1? Do they try to fail to 2 and then realize that 2's down and then fail to 3? Or do they just go to 2 and then stop? ThanksKelemvor29 days ago
Issues automating Least Privelege at scale
I'm working through how to implement the least privelege "Windows_NonAdmin_Config" script in 100+ environments. In at least two, the LM service account we have is the only one with enough admin credentials to change the account to non-admin. I'm testing in our own internal systems to make sure I can get it to work. In my first go of it as both the LM Service account and using my own Admin creds in our environment, I'm getting errors: Has anyone else seen this? I'm going to keep chipping away at it as I'd like to come up with a purely LM solution to the shift due to the scale of the effort in our MSP environment. We do have ConnectWise Automate to utilize if I can't get this working, but right now, I can't even get it going using the instructions provided directly on the VM (in a console window using 'enter-pssession 127.0.0.1 -credential (get-credential)' to get a session with admin priveleges.Cole_McDonald29 days ago
Product Discussions
Dive into the vibrant discussions within the LogicMonitor Product Discussions community. Gain valuable insights, share experiences, and collaborate with peers to maximize the effectiveness of your monitoring solutions. Stay informed about product updates, enhancements, and best practices, and harness the power of collective expertise to drive success in your monitoring endeavors. Join the conversation and elevate your LogicMonitor experience today.1,230 Posts
